Jenn-air Microwave Oven Combo Troubleshooting

Jenn-air Microwave Oven Combo Troubleshooting

Introduction

A Jenn-Air microwave oven combo unit is one of the most useful things you can buy for your kitchen! It has a dual-fan convection system, and the microwave part can also be used as an oven. The combination is generally considered a benefit, although it has the drawback of needing to replace everything if something goes wrong.

When it comes to combination units, being able to troubleshoot accurately when something goes wrong is even more important than with standard appliances. If you can’t do this, you may end up scrapping a very expensive appliance just because of some small issue. This is obviously not a good thing, so let’s look at what you can do to troubleshoot your Jenn-Air microwave oven combo.

Common Problems And Solutions

Let’s look first at some of the commonest issues that you might come across with one of these appliances – and how you can solve them!

Jenn-air Microwave Is Not Heating

If the microwave part of your Jenn-Air combo is not heating as it should be, the first thing you should do is check the outlet. Make sure that the appliance is connected properly, and check that the outlet is supplying power.

You can test this by unplugging your microwave oven and plugging in another device, and then testing the other device. If the device won’t work, you’ve likely got a faulty outlet. If it works, the outlet isn’t the issue, so you’ll have to continue troubleshooting.

Next, check that the door is closing properly and sealing all the way around. If the door won’t shut fully, the microwave won’t work and won’t be able to heat up. See whether anything is obstructing the door and preventing it from shutting.

If there’s nothing wrong with the door, it’s time to inspect the wave guide cover. This is the metal plate located inside the microwave, and you need to check whether it has been damaged, or whether anything is blocking it. If the cover is dirty and greasy, cleaning it may help resolve the issue.

The final things to look at are the diodes and magnetron. These are both key components to the functioning of your microwave, and if either one shows any signs of damage or malfunctioning, they will need to be replaced. Look for burning, splits, cracking, or an electrical smell.

Jenn-air Oven Is Not Heating

If it’s the oven part of your combo that isn’t heating properly, you’ll need to troubleshoot its components instead. Again, start by checking the power is connected and the outlet is working, as described above.

Next, inspect the heating element. This is a part that commonly stops functioning, and if it’s not working, the whole oven will cease to work. You will have to replace it if it has malfunctioned. This is usually inexpensive and fairly easy to do.

The thermostat is also a potential cause of problems, as is the temperature sensor. Either of these can prevent your oven from heating if they are misreading the current temperature. You can replace both with relative ease, so check them for signs of damage. Again, you will need to replace the components if anything has gone wrong with them.

You should also check the bake or broil element. This may also malfunction, or may have been damaged, and this could interfere with the oven’s ability to heat. If you can see any problems, replace the element.

The Touchpad Is Not Functioning Properly

If your touchpad isn’t working, the first thing you’ll need to do is check that it’s clean. Grease and dirt buildup on the touchpad can stop it from responding to your fingers as it should. Take a soft, damp cloth and thoroughly clean the touchpad, removing all debris from it. This may resolve the issue.

If it doesn’t, you’ll need to check that the touchpad is connected to the control panel properly, and that the control panel is undamaged. If you can see damaged wires, signs of burning, etc., replace the appropriate parts, and the touchpad should start to work again.

Advanced Troubleshooting

There are other things that can cause problems with a Jenn-Air microwave oven combo – so here are a few simple steps you can take that might resolve these issues. Firstly, let’s look at how to reset the whole unit to override previous issues with it.

To reset your Jenn-Air microwave oven, unplug your unit from the outlet and leave it unplugged for at least 1 minute. Next, plug it back in, and see if it is working. This simple trick can be surprisingly effective when it comes to fixing minor issues.

If that doesn’t work, check whether the unit is displaying an error code. If it is, consult your manual to find out what this code means and how you can resolve the issue. If you’ve lost your manual, you should be able to download a copy from the internet, and this will help you overcome the problem.

For more complicated problems, you should consider getting in touch with a professional repair expert. They will be able to identify issues and solve them even if they are relatively complicated. This will usually be cheaper than replacing the appliance, although if something major has gone wrong, it may not be.

It’s important not to take on a repair job that you don’t feel comfortable doing, so make sure you get in touch with an expert in these cases.

Conclusion

Taking the time to identify the issue is a key part of repairing a Jenn-Air microwave oven combo – and if you don’t do this, you’re not going to be able to fix the appliance. Look for faulty or burnt-out components, check your power supply, and clean parts that need a clear surface to operate properly.

However, if you’re struggling with the repair or it seems complicated, it’s best to get an expert to look at the unit to ensure it is repaired to a safe standard. Do not attempt repairs yourself if you aren’t confident in your abilities.

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